Remote Online Notarization
What is Remote Online Notarization?
RON allows an eligible notarial act to be completed remotely through approved audiovisual technology and identity verification procedures.
Do I need a computer?
You need a compatible device with a working camera and microphone, a reliable internet connection, and a supported browser. Google Chrome is recommended.
Can you notarize documents online from outside of Illinois?
Yes. As an Illinois remote online notary, I may perform remote online notarizations for signers located anywhere. I must be physically located in Illinois during the session, and the notarization must comply with Illinois statutes.
Identification & Witnesses
What identification should I bring?
Bring a valid, unexpired government-issued photo ID, such as a driver’s license, state-issued identification card, or U.S. passport. Your ID must meet the online notarization platform’s requirements. Additional identity verification may apply.
Can you provide witnesses?
Yes. I provide witnesses for a fee when requested in advance.
What if my ID is expired?
Your identification must be current and meet the requirements of the notarization platform and applicable law. If you do not have an acceptable, valid ID or cannot complete the required identity verification, I will not be able to complete the notarization. Please contact me before your appointment if you have questions about your ID.
Appointments & Legal Questions
Can I book directly through the website?
You may submit an appointment request. Your appointment is not confirmed until Teena Marie Notary sends a confirmation email.
Can you explain my legal documents?
No. We cannot interpret documents, prepare legal paperwork, provide legal advice, or choose the notarial act. Contact your attorney or document preparer for legal questions.
Can a notary notarize an already signed document?
No. For notarizations with Teena Marie Notary, all documents requiring your signature must be signed in my presence, during your remote online notarization session. Please wait until your appointment to sign.
Special Signing Situations
What if the signer is competent but cannot sign their name?
A signature by proxy may be possible in certain circumstances when a signer is physically unable to sign. The signer must be able to communicate their wishes, and the procedure must satisfy Illinois law and the requirements for the particular document. This can involve a designated person signing at the signer’s direction and special notarial wording. Please contact me before booking so I can review the situation and determine whether I can perform the requested notarial act. I cannot guarantee that every document is eligible.
Apostille & Document Authentication
Does Teena Marie Notary issue apostilles?
No. Apostilles are issued by authorized government authorities. I offer apostille facilitation, courier, and coordination services to help you navigate the process.
How long does the process take?
Timing depends on the document, issuing authority, processing volume, and shipping. We provide an estimate after reviewing your request; timelines are not guaranteed.
How much does an apostille cost?
Pricing varies based on document type, number of documents, government fees, shipping, and service requirements. Request a personalized quote for details.
Scheduling & Cancellation
Please provide at least 48 hours’ notice to cancel or reschedule a confirmed appointment. If you arrive late, cannot complete identity verification, or experience document or technical issues, your session may need to be rescheduled. Any applicable additional fees will be communicated before they are charged.
View Refund Policy
Refund Policy
Full refunds: If you cancel at least 48 hours before your scheduled appointment and the notarization service has not begun, you are eligible for a full refund of payments made to Teena Marie Notary for that appointment.
Less than 48 hours’ notice: Contact us at teenamarienotary@gmail.com to discuss your circumstances and any available refund or rescheduling options. A full refund is not guaranteed.
After service begins: Once a notarization session or related paid service has begun, refund eligibility will be reviewed based on the work performed and any applicable legal requirements.
How to request a refund: Email teenamarienotary@gmail.com with your name, appointment date, and reason for cancellation. Refunds for eligible payments will be returned to the original payment method where possible.
This policy applies to payments collected by Teena Marie Notary. Any separate third-party platform fees may be governed by that provider’s terms.
Teena Marie Notary is not a law firm and does not provide legal advice, prepare legal documents, interpret document contents, or select the type of notarial act required. Please consult a licensed attorney for legal questions.
Who is responsible for shipping my documents, and is shipping included in the notary fee?
The client is responsible for all shipping and mailing costs associated with sending documents to their designated destination. Shipping fees are separate from notarization fees and vary based on the destination, package size, and delivery method selected. Any applicable shipping charges will be communicated to the client before the documents are sent.
What payment methods do you accept?
We accept credit and debit cards, Zelle, and PayPal. If none of these options work for you, let me know and we can discuss other arrangements. Payment instructions will be provided during booking or confirmation.
How far in advance do I need to book?
Same-day appointments are often available, but I recommend booking at least 24 hours in advance. Availability varies, and appointments are confirmed after you receive a confirmation from Teena Marie Notary.
What times can I book an appointment?
Regular business hours are 10:00 AM–5:00 PM, Monday through Friday. Before- and after-hours appointments, including weekends, may be available by request and are subject to additional fees. Let me know the time you need and I’ll do my best to accommodate.
How long do appointments usually take?
Appointment length depends on the document type, number of signers, identity verification, and time needed to review and sign. If you are unsure, I recommend allowing up to one hour so you do not feel rushed.
Still have a question?
We're happy to help you understand the next step for your document or signing request.
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